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Hiking maps: A large variety of hiking maps (e.g. the popular “Moselsteig” map) may be purchased at the front desk

Hotel bar:Our hotel bar is open daily from 5pm. You are very welcome to us the bar in advance, for example to enjoy a cup of coffee of just to have a quiet spot to read or work. Please be aware that before 5pm we do not have beverage service in the hotel bar

Hygiene products: Did you forget something or do you need some products in your room? We are happy to help. Please ask our front desk team (tel. »9«) for assistance

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Internet: You are very welcome to use of free, encrypted Wi-Fi „Bellevue“ or the so called „Frederix-Hotspot“. Just accept the terms and conditions and you then you will have access to the Wi-Fi. An exception is our house “Norkauer” (room: 411 + 412). You will get your Wi-Fi access at the front desk. Additionally to the Wi-Fi you are very welcome to use our modern Businesslounge in our Wellness house. You will find more information under B/Business-Lounge

Intolerances: Please inform us about any intolerances/allergies you may have the latest upon your check-in, so our kitchen and restaurant team may react accordingly and you may enjoy your stay with us without any troubles

Ironing service: Upon request we offer ironing services for you. Kindly call our front desk team (tel. »9«)

Iron/Ironing board: Our front desk team will be happy to assist you